PRIVACY POLICY
Zenith Roofing Plus LLC
Effective Date: March 20, 2026
Introduction
Zenith Roofing Plus LLC ("we," "us," or "our") operates the website located at https://zenithroofing1.com/ and provides roofing services, including insurance and retail roofing, to homeowners. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, submit a form, book an appointment, communicate with us via text message (SMS), or otherwise interact with our business.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or provide us with your personal information.
Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
Full name
Phone number (including mobile number)
Email address
Home or property address
Details about your roofing needs (insurance claims, storm damage, retail projects)
Appointment scheduling preferences
Any other information you voluntarily provide through forms, phone calls, or text messages
Information Collected Automatically
IP address and browser type
Device information and operating system
Pages visited, time spent on pages, and referring URLs
General geographic location based on IP address
How We Collect Information
We collect information through the following methods:
Website forms and appointment booking tools
Text message (SMS) communications
Phone conversations
Third-party platforms that direct you to our website
Automated technologies when you browse our website
How We Use Information
Zenith Roofing Plus LLC uses the information we collect for the following purposes:
To schedule and confirm roofing appointments and inspections
To communicate with you about your roofing project, insurance claim, or service request
To send appointment reminders and follow-up communications via SMS or email
To respond to your questions, requests, or inquiries
To improve our website, services, and customer experience
To comply with legal obligations
SMS and Text Message Communications
Zenith Roofing Plus LLC may send you text messages (SMS) related to our roofing services. By providing your mobile phone number and opting in to receive text messages, you consent to receive communications from us.
How You Opt In
You may opt in to receive SMS messages by submitting your phone number through our website forms, appointment booking system, or by texting a keyword to our business number. By opting in, you confirm that you are the owner or authorized user of the mobile device and phone number provided.
Types of Messages
Messages may include appointment confirmations, appointment reminders, service updates, follow-ups regarding your roofing project, and responses to your inquiries.
Message Frequency
Message frequency may vary depending on your interactions with us and the status of your roofing project.
Costs
Message and data rates may apply. Please consult your mobile carrier for details regarding your text messaging plan.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS communications from us unless you opt in again.
Help
For help or questions about our text messaging program, reply HELP to any message or contact us at the information provided at the end of this policy.
Consent Is Not Required for Purchase
Your consent to receive text messages is not a condition of purchasing any services from us. You may choose to opt out at any time without affecting your ability to use our roofing services.
SMS Consent and Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Sharing Policy
Zenith Roofing Plus LLC does not sell, rent, lease, or trade your personal information to third parties for marketing or promotional purposes. We do not share your SMS opt-in consent data with any third parties, affiliates, or marketing partners.
We may share limited personal information only in the following circumstances:
With service providers and subcontractors who assist us in delivering our roofing services and customer support, and who are contractually obligated to protect your data
With our CRM and communications platform provider (GoHighLevel) for the sole purpose of managing appointments, communications, and service delivery
When required by law, regulation, legal process, or enforceable governmental request
To protect the rights, safety, or property of our business, our customers, or the public
Under no circumstances is your SMS opt-in data, text messaging consent, or mobile information sold, shared, or disclosed to third parties for their own marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small data files stored on your device when you visit our website.
We may use the following types of cookies:
Essential cookies: Required for basic website functionality such as appointment booking
Analytics cookies: Help us understand how visitors interact with our website so we can improve performance and content
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Data Security Practices
Zenith Roofing Plus LLC takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage through our CRM platform, access controls, and encrypted communications where applicable.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our services, and comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
If you request deletion of your data, we will process your request within a reasonable timeframe, subject to any legal requirements that may require us to retain certain records.
Third-Party Services
Zenith Roofing Plus LLC uses GoHighLevel as our primary customer relationship management (CRM) and communications platform. GoHighLevel acts as a data processor on our behalf and is used to:
Store and manage contact information
Facilitate SMS, email, and phone communications
Power appointment scheduling and booking
Manage automated workflows and follow-up sequences
GoHighLevel processes your data in accordance with their own privacy and security policies and only as directed by us for the purposes of delivering our services.
We do not authorize GoHighLevel or any other service provider to use your personal information for their own marketing purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of SMS or email communications at any time
The right to withdraw consent for data processing where consent is the legal basis
To exercise any of these rights, please contact us at [email protected] by using the contact information at the end of this policy. We will respond to your request within a reasonable timeframe.
Opt-Out Instructions
You have the right to opt out of our communications at any time:
SMS/Text Messages: Reply STOP to any text message you receive from us
Email: Click the unsubscribe link at the bottom of any email communication
Direct Request: Contact us at [email protected] to request removal from all communication lists
Opting out of marketing communications will not affect transactional messages related to an active service engagement, unless you specifically request to cease all communications.
Children's Information
Zenith Roofing Plus LLC does not knowingly collect personal information from children under the age of 13. Our services are intended for homeowners and adults. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information.
If you believe that a child under 13 has provided us with personal information, please contact us immediately at [email protected]
Changes to This Policy
Zenith Roofing Plus LLC reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our website or services after changes to this policy constitutes your acceptance of the updated terms.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Business Name: Zenith Roofing Plus LLC
Address: 225 Nancy Lane, Apt 618, Cumming, GA 30040
Phone: (678) 730-0846
Email: [email protected]
Website: https://zenithroofing1.com/
Last Updated: March 20, 2026